By registering for online invoices, you will no longer receive invoices or statements by mail.
All future invoices or statements will be in the form of a PDF attachment to an email which will be sent to the email address nominated by you in this form.
Debt recovery/collection will continue to be sent by mail.
It is the responsibility of the registering person to notify any relevant persons about the change from hard copy to online invoices and statements. Council is not responsible for providing this notification.
It is the sole responsibility of the entity registering for online invoices and statements to regularly check the nominated email address and ensure payments are made without delay.
You agree that you are deemed to have received the email when it reaches your internet service provider, whether or not you have opened or read the email.
You agree that you will retain the invoice or statement information electronically or by printing it in accordance with any applicable laws.
You can withdraw your request for email delivery of online invoices or statements at any time by deregistering on Council’s website. Upon withdrawal or cancellation of the email delivery service, Council will commence sending hard copy invoices or statements to the last advised mailing address for that property. It is the withdrawing entity’s responsibility to ensure Council is provided with the correct mailing address details.
You are responsible for keeping your email address up to date with Council. If you need to make changes to your email address, you must provide Council with your new details.
Council is not responsible for invoices that cannot be delivered due to incorrect details being provided or technological issues beyond its control.
If Council receives a ‘bounce-back’ notification from your email address, a hard copy invoice or statement will be sent to your last advised mailing address for the entity. If two or more consecutive ‘bounce-backs’ occur, Council may, at its discretion, cancel the request for email delivery of invoices or statements for that entity debtor account. An ‘out of office’ notification will not be considered a ‘bounce-back’ notification.
Using an ‘out of office’ or similar notification for change of email address will not be deemed sufficient to have advised Council for a change of email address.

The Privacy and Personal Information Protection Act 1998 (PPIPA) provides for the protection of personal information and for the privacy of individuals, including personal information provided to Camden Council (Council). The personal information you provide to Council is being collected for administrative purposes. It will be accessible to and used by Council staff and may be shared with other relevant authorities, agencies for the subject purpose or as required by law.

You may at any time apply to Council for access to or amendment of the information in writing by email at debtors@camden.nsw.gov.au. It is your responsibility to ensure that any information provided to Council is up to date. If you do not provide the requested information, Council may be unable to provide the requested permit or services. For further information about how Council collects, uses and stores the information you provide, visit the website at https://www.camden.nsw.gov.au/council/policies/ to view Council’s Privacy Management Plan.