Residential Waste Services
Council offers a wide variety of services to ensure that residents have value for money and service to best suit their needs.
Residents are provided a choice of an 80L, 120L or 240L red bin for their garbage that is emptied weekly. With these garbage bin size options, residents can choose the bin to best suit their needs. It also allows households that generate less waste to save money with smaller bin options. Find out more about what you can and cannot include in your Garbage bin service here.
Residents in urban residential areas are also provided a 240L green bin for their green waste that is emptied weekly.
The green waste service is not offered to rural residents as they are able to manage green waste on their property.
Find out more about what you can and cannot include in your green waste bin service here.
Fees and Charges
Urban Residential Properties
The three-bin service is available to urban residential properties. Service fees listed below excluding GST:
Description Fee Domestic Waste Management, Urban Service (Includes Greenwaste Collection), 80L Garbage & 240L Recycling Service $315.00 Domestic Waste Management, Urban Service (Includes Greenwaste Collection), 120L Garbage & 240L Recycling Service $373.00 Domestic Waste Management, Urban Service (Includes Greenwaste Collection), 240L Garbage & 240L Recycling Service $646.00
Rural Residential Properties
Rural properties are provided with a two-bin service. Service fees listed below excluding GST:
Description Fee Domestic Waste Management, Rural Service (No Greenwaste Collection), 80L Garbage & 240L Recycling Service $252.00 Domestic Waste Management, Urban Service (Greenwaste Exempt), 120L Garbage & 240L Recycling Service $315.00 Domestic Waste Management, Urban Service (Greenwaste Exempt), 240L Garbage & 240L Recycling Service $583.00
To request a new service please complete the New Waste Bin Service online form
Waste Collection Times and Days
Waste collections services operate 5 days a week, 5am-1pm* Monday - Friday
(including public holidays).
*Collection times vary and may occur prior to 5am where required eg Christmas and public holidays).
Please note commercial properties may be collected on different days. If you are still unsure of your collection day, please contact our Customer Relations team on 4654 7777.
Bickley Vale, Bringelly, Camden, Camden South, Cawdor, Cobbitty, Ellis Lane, Grasmere, Kirkham, Spring Farm (Riverside and Ettiesdale Estates)
|Elderslie (part of), Harrington Park (part of), Narellan, Spring Farm
|Catherine Field (part of), Emerald Hills, Gledswood Hills, Harrington Park (part of), Leppington, Rossmore, Smeaton Grange, Willowdale
|Currans Hill (part of), Gregory Hills, Mount Annan (part of), Narellan Vale, Elderslie (part of)
|Catherine Field, Currans Hill (part of), Mount Annan (part of), Oran Park
What we need from our Residents
To assist Council in emptying the bins, there are a few things we need you to do:
Report a Issue with your Waste Bin here
Frequently Asked Questions
If the bin/bins have gone missing or have been stolen, you will need to report it to Council. You can do this by submitting a Missing / Stolen Bin Form. Council will process your request and arrange delivery of a replacement bin within seven  days. For further assistance, please call Customer Relations on 4654 7777.
If the bin is broken or damaged, you will need to report it to Council. You can do this by submitting a Waste Bin Repair – Online form. Council will process your request and arrange the repair or replacement bin within seven  days. For further assistance, please call Customer Relations on 4654 7777.
You can request for a different sized (red-lidded) garbage bin if you are the owner of the property.
If you are a tenant, you must go through your landlord or real estate. Owners need to complete and return a Waste Variation in Bin Size - Online form for a change of bin size stating the new bin size and acknowledging that a change in the rates charge will occur. Please read the lodgement information on the back of the form for details on how to the lodge the completed form.
You can request an additional waste bin if you are the owner of the property.
If you are a tenant, you must go through your landlord or real estate. Owners need to complete and return a Waste Additional Bin Request - Online form for additional bins and acknowledge that a change in the rates charge will occur. Please read the lodgement information on the back of the form for details on how to the lodge the completed form.
The cleanliness of bins is the responsibility of the user. To minimise the use of excess water when washing the bin, try using the grey water from your washing machine or sink. Remember to always wash the bin on the grass.
Alternatively, you may consider engaging a local cleaning service ie web search ‘wheelie bin cleaning services’ or similar.
Council's waste collection trucks may still be on the road emptying bins and have not yet been to your street or area. In some streets, where traffic congestion is expected, waste collection runs may be adjusted to ensure the emptying of all bins scheduled for that day. In these instances, your patience is greatly appreciated.
If the bin was not emptied, please check to see whether a bin tag was left on the bin or in your letterbox. It explains why the bin was left unemptied. Common reasons include:
- Recycling bin (yellow lid) has been contaminated with garbage, dirty materials or non-recyclable material.
- Green waste (green / brown lid) bin has been contaminated with garbage or plastic bags or large green waste items.
- The garbage bin (red lid) is overfilled.
- The bin is too heavy (heavier than 80kg).
- Bins are not correctly positioned. They should be:
- 30cm apart.
- 1 metre from light or power poles and trees.
- Positioned with the Camden Council logo facing the kerb.
- Away from parked cars.
Please note that if you have put the bins out for collection after the truck has passed, Council is under no obligation to return and empty it. To report a missed bin call Council's Customer Relations Team on 4654 7777.
- Try making the most of the (yellow-lidded) recycling bin so you’re not putting recyclables into the red-lidded (garbage bin). This includes:
- Flattening cardboard boxes and squashing plastic drink bottles and milk cartons before placing them into the recycling bin but avoid jamming them tight into the bin! However, do not break glass as it will not be accepted for recycling.
- Consider saving your drink bottles and cans for ‘Return & Earn’.
- Consider composting or worm farming your food scraps which can make up to 40% of the waste in the (red-lidded) garbage bin.
- Consider making less waste, avoid buying overpackaged items and use reusable items instead of single-use disposable ones.
- If you find you are consistently overfilling the bin, despite sorting the waste to divert recyclable material into the yellow-lidded recycling bin, consider changing to a larger garbage bin. Refer to ‘Can I change to a different sized garbage bin?
Council starts emptying waste bins from 5am to ensure collections are done safely and effectively before peak traffic times in the morning. This is particularly important to allow our drivers safe access into some of our more difficult areas with narrower streets.
We understand the inconvenience our collections may place on our residents and the impact of noise during the early hours of the morning; however, it is essential to deliver the service.
Council’s waste collection trucks are maintained on a routine basis to ensure they are operating at optimum performance and are roadworthy according to NSW Roads and Maritime Services (RMS) requirements. The trucks also adhere to NSW Environment Protection Authority (EPA) standards that prescribe permissible levels of generated noise.
Unlike other sources of noise, the noise generated from waste collection trucks is viewed as being incidental and isolated, that does not continue for an extended period of time in one location, unlike the use of power tools in the construction of a house. Due to this, Council is permitted to commence waste collection before the 7am start time that is imposed on other generators of noise.