To collect your pet from the animal care facility, you will need to:

• Provide a form of identification or a letter of authority from the owner to collect on their behalf
• Pay maintenance fees at the time of collection

If your pet's microchip details are out of date, you will need to provide proof of ownership before the pet is returned.

All pets must be microchipped and registered before they leave the Animal Care Facility.

Failure to contain your dog is an offence and fines may be issued.

All injured animals should be reported to any of the following organisations:

• Animal Welfare League  | 8899 3333
• RSPCA  | 9770 755 – dogs, cats and livestock
• WIRES  | 8977 3333 – native species, birds, bats and reptiles
• Sydney Metro Wildlife  |  9413 4300

Camden council work hard to find new, loving homes for any abandoned or surrendered animal in our shelter. In certain situations, we rely on help from wonderful rescue organisations across New South Wales.

Some rescue organisations also support families that need to rehome their beloved pets due to unforeseen circumstances. If you are seeking help to rehome your pet contact Council's Customer Service Team 13 22 63 or email for further information about our surrender process or view the list of Approved Rehoming Organisations PDF (Office of Local Government).