Support for Businesses Impacted by COVID-19

Information regarding COVID-19 is constantly evolving, and Council will make every effort to keep this information updated. To ensure that you are receiving the most updated information, we recommend that you go straight to the sources provided.

Camden Business Directory

Camden Council is supporting local businesses in the Camden area by featuring them in an online directory. If you would like to include your business in this directory, register here.

For general assistance regarding support for businesses impacted by COVID-19, contact or 4654 7777

Government support for businesses

Guidance on how to get your business through the crisis

The NSW Government provides support measures and resources to help businesses across the state impacted by the COVID-19 pandemic.

Mobile Business Concierge

The Business Concierge team at Service NSW provides free, personalised support to small business owners as they start, run and grow their businesses, and as they adapt and recover in times of crisis. If you own a small business in the Camden area, your local Mobile Business Concierge can help you find the support you need. 

Look out for Julie Lewis from the Service NSW Mobile Business Concierge team, who will hit the road in Camden, offering a range of support in person on all things small business. Julie can help you navigate government requirements at local, state and federal levels, including applying for grants, licences and permits, understanding government regulations and more. She will continue to offer support and answer any questions as your dedicated case manager. 

Julie is currently available via phone or email. Call Service NSW on 13 77 88 or visit the Service NSW website to request a call-backWe will update the business community once face-to-face meetings resume.

Operating a business during COVID-19

To get up-to-date information regarding operating your businesses, refer to the NSW Government Public Health Orders.

Current restrictions for businesses in NSW

From the beginning of Wednesday, 21 September 2022, the following adjustments will be made to the settings:

  • Masks will only be mandated in public hospitals, private health facilities and residential aged care facilities;
  • Masks are encouraged for indoor settings where you cannot maintain a safe distance from others and for customer-facing retail staff to protect vulnerable people who must access these premises and services; and
  • Each State Government agency will review where it may be appropriate for public-facing staff to wear masks and will implement as necessary.

To access more information relating to COVID-19 please visit:

Webinars, Training and Resources

Roadmap to Recovery for Business - hosted by Camden Council and Service NSW for Business, 20 October 2021


NSW Treasury

In the webinar below, you'll hear from a range of government agencies on the financial support available to businesses affected by the 2021 COVID-19 restrictions, including grants, JobSaver payments, payroll tax support and tenancy support.

Business Connect

Business Connect is a dedicated and personalised NSW Government program that provides trusted advice to help you start, run, adapt or grow your small business. Advice is tailored to your needs to help you achieve your business goals and tackle immediate and long-term challenges. Advisors are accredited professionals with first-hand experience running their own small business.

You can book webinars and events to help your business achieve its potential and access online resources, including on demand webinars, fact sheets and training videos.

Black Dog Institute - Mental Health and Coronavirus Webinar Series

Black Dog Institute is committed to connecting people to the best possible mental health evidence related to COVID-19. To share these insights and resources, they have launched a new Settling the Mind webinar series. These webinars will highlight resources and support for you whether you need information as a worker, health professional, school or community member.

Business Connect webinars

Business Connect has a range of free webinars regarding general business operations. Click here for a full calendar of workshops and seminars.

NSW First Program

Destination NSW delivers the NSW First program to assist tourism businesses around the state to develop, promote and sell their tourism products. It includes online live and on-demand webcasts that offer ‘how-to’ insights on a range of topics for the tourism industry, with events to be added to the calendar throughout the year.


TAFE NSW free and subsidised online courses 

TAFE NSW is supporting small businesses with free online courses and subsidised training programs to help employers rebuild, re-skill and upskill their workers.

COVID-19 Infection Control Training

This 30-minute online training module is for health care workers in all settings. It covers the fundamentals of infection prevention and control for COVID-19.


Self-employment - New Business Assistance with NEIS (New Enterprise Incentive Scheme)

Individuals not in employment, education or training who are interested in running their own business may be eligible for New Business Assistance with NEIS. New Business Assistance can help by providing: 

  • Accredited small business training

  • Help to develop a business plan

  • Personalised mentoring

  • NEIS Allowance for up to 39 weeks and NEIS Rental Assistance for up to 26 weeks

My Business Health

My Business Health is an initiative of the Australian Small Business and Family Enterprise Ombudsman. It provides easy access to tools, templates and tips to manage stress and proactively engage with running your business.

Zero Barriers 

Zero Barriers is a free business and service support project that works with businesses to eliminate barriers for workers and customers with a disability. Complete a self-assessment to start your journey towards Zero Barriers. 

Information for the Cultural and Creative Sector

Resources and Support

For a complete list of support and information during the Covid-19 pandemic for the cultural and creative sector announced in 2021, visit

Australia Council

  • Offers webinars and podcasts

  • Facebook Group: Arts and creative industry: digital support 

  • You can contribute to surveys to assist the capture of COVID-19 impact data for performers, crew, venues, events, visual artists and organisations, CALD creatives, the literature sector, media and entertainment, and dance. 

Create NSW

Create provides links to resources that may assist you to safely manage specific venues and artforms during COVID-19. Please note, current NSW Public Health Orders prevail over any contradictory/conflicting advice in these resources.

 Ausdance NSW COVID-19 resources

  • Information, advice, and advocacy about dance programs 

  • Information about the impact of COVID-19 on the dance sector

  • Regulation and guidance notes about delivering dance programs

Creative Business Plus

Visit Creative Business Plus for information on training and support for those working within the creative and cultural industries, including:

  • A range of free resources
  • Advice sessions
  • Mentoring
  • Professional Development
  • Webinars
  • Workshops


Feeling pressured or challenged you can access the wellbeing helpline