Alerts

Latest Council update regarding COVID-19

Alert issued 27/05/2020 3:40pm

Services restored

Libraries

Oran Park, Narellan and Camden Libraries will all reopen, from Monday 1 June, with the following temporary measures:

  • Maximum 20 people allowed in each building at one time;
  • 1hr visit limit;
  • Sign in and out required;
  • Single entry and exit points;
  • Closure of meeting rooms (study rooms to have 1 chair only);
  • Social distancing measures introduced for computer bays;
  • Reduced hours of operation on some days (see opening hours below for each library);
  • Dedicated hour introduced between 9.30–10.30am on weekdays for vulnerable members of our community; and
  • No cash transactions.

In addition, Perspex safety screens have been installed at customer counters. PPE and training has been provided to Library staff. Antiseptic wipes and hand sanitiser will be available at each location and increased cleaning schedules have been introduced.

Opening Hours:

Oran Park Library

  • Monday, Wednesday, Friday - 9.30am-5pm
  • Tuesday and Thursday - 9.30am-6pm
  • Saturday  9am-noon
  • First hour 9.30-10.30am on weekdays provided for those medically vulnerable or over 60 years of age in our community.

Narellan Library

  • Monday, Wednesday 9.30am-6pm
  • Tuesday, Thursday and Friday - 9.30am-5pm
  • Saturday  9am-noon
  • First hour 9.30-10.30am on weekdays provided for those medically vulnerable or over 60 years of age in our community.

Camden Library

  • Monday, Wednesday, Friday - 9.30am-5pm
  • Tuesday and Thursday - 9.30am-6pm
  • Saturday 9am-noon
  • First hour 9.30-10.30am on weekdays provided for those medically vulnerable or over 60 years of age in our community.

Note: JP services remain unavailable.

Alan Baker Art Gallery

The Alan Baker Art Gallery will reopen from Thursday 4 June, with the following temporary measures:

  • Sign in and out required; and
  • Maximum 20 people allowed in the gallery at one time.

In addition, antiseptic wipes and hand sanitiser will be available at each location and increased cleaning schedules have been introduced.

Opening Hours:

  • Thursday, Friday, Saturday and Sunday - 11am-4pm

Council has re-opened skateparks, BMX track, dog parks, tennis courts, public playgrounds, outdoor exercise equipment and public barbecues throughout the Camden area from Friday 15 May 2020. 

Residents are reminded to continue to follow social distancing guidelines, practice good handwashing hygiene and get tested for COVID-19, even if only showing mild symptoms.

$16.8 Million COVID-19 Support Package

Council has announced a $16.8 million support package for residents and local businesses suffering the shock of COVID-19.

The relief package will have three stages to be rolled out over the next six months. The information below contains the first two stages. Stage Three, or the recovery phase of the package, will be tailored in coming weeks, once the social and economic impacts of COVID-19 on the Camden community becomes clearer. It will include a mix of major projects, events and activations and grants and financial support mechanisms for business and community groups.

Service Impacts

In relation to service impacts, we continue to review these daily, with the following Council services currently impacted:

  • Temporary closure of the Council Customer Service Centre, and cancellation of all meetings with the Duty Planner effective from Wednesday 25 March 2020;
  • Temporary closure of community centres and halls effective from Monday 23 March 2020;
  • Temporary closure of Civic Centre effective from Monday 23 March 2020;
  • Temporary closure of Mount Annan Leisure Centre effective from Monday 23 March 2020;
  • Temporary closure of Camden War Memorial Pool effective from Monday 23 March 2020;
  • Bringing forward the seasonal closure of Curry Reserve Water Play Space from Tuesday 24 March 2020;
  • Suspension of JP services at Oran Park Administration Building from Tuesday 24 March 2020;
  • Changes made to the operation of our animal holding facility which is now operating by appointment only; and
  • Temporary closure of the Visitor Information Centre effective from Monday 23 March 2020.

Council meetings

Council meetings are being conducted via ZOOM. You can view live streams here. 

Extension of construction work days

Under the new NSW Government Environmental Planning and Assessment (COVID-19 Development - Construction Work Days) Order 2020, construction site work can be carried out on Saturday, Sunday or a public holiday. More information is available here.

Getting in touch

Despite the changes in Council’s service delivery, there are a number of things which remain the same.

Residents can still:

  • Contact Council’s Customer Service staff from Monday to Friday, 8.30am to 5pm, by calling 4654 7777 or emailing mail@camden.nsw.gov.au;
  • Make payments online or over the phone;
  • Fill out and lodge a number of forms and applications online:
  • Lodge a DA online;
  • Book in building and driveway inspections;
  • Contact Council’s Duty Planner for advice, by calling 4654 7777; and
  • Use the OurCamden app, which has a number of functions including lodging a Customer Service request and reporting a hazard.